FAQ

Application

What are the types of wood used for flooring?

There are two types of wood flooring: solid and engineered. Solid wood is a solid piece of wood with thickness ranging from ¾” to 5/16", which can be sanded and refinished multiple times.

Engineered wood are designed with multiple layers of different wood veneer, the grains of each layer is placed in different directions. The different layers are engineered to endure different climates. Engineered wood can be installed in above or below ground level.

 

 

 

Pre-Install

Deposit

We require ½ of the price of job as a deposit, which is due before we begin the job. The total job will be billed, applying the deposit to the total, upon completion of the job.

 

 

 

Sand & Finish Process

Before We Arrive

Remove all furniture, pictures, and decor from the area where we will be working. If arrangements are made when the job is scheduled, we can move appliances with a modest charge.

Although we hang painter’s plastic or visqueen when we arrive, dust proofing and cleanup are the responsibility of the homeowner.

Additional hanging of plastic can be done upon request for a modest charge, as long as it is arranged when the job is scheduled.

 

When We Arrive

 

If minor repairs are required, they may be scheduled several days before sanding begins. Clean up of small repairs is usually limited to the room where the repair is made.

We will close doors opening into the area in which we will be working, and hang plastic or visqueen over them. Doors in other areas of the house, including closets in bedrooms, should be closed by the owners. Large openings, cabinets, adjoining rooms with no doors will be covered with plastic for a modest charge, if arrangements are made when the job is scheduled. The owner is responsible for covering furniture in adjoining areas.

The heat/air fan will be turned off during the sanding process to prevent dust from spreading through the duct system.

We recommend that the stain color be selected at the job site, where we can apply samples for the owner to see. Once the selected stain is applied to the floor, it cannot be changed without an additional charge.

A freshly stained floor needs to dry overnight, and should not be walked on. The heat/air fan may be turned on after the staining is finished.

 

Finishing

 

Polyurethane will be applied to the floor two workdays after the sanding and staining are completed. We generally apply semi-gloss polyurethane for the first coat, and the homeowner selects the sheen for the final coat. A gloss coat gives a shiny finish, semi-gloss provides a soft shine (and is the most popular finish), and a satin finish has no shine and is considered a matte finish.

Once the finish is applied, the floor needs to cure for at least 24 hours. Avoid any other remodeling work during this period to avoid dust and debris from adhering to the wet finish.

While it is safe to walk on your floors after 24 hours, we recommend waiting 48 hours before placing furniture, and several days before applying rugs. Furniture should be carried, not scooted—even on pads. We recommend protectors be placed under furniture legs, especially those with casters that can damage the floor.

 

 

 

Post-Install

Warranty

Beckett Bros. Wood Floor Systems, LLC hereby warrants the floor material and the workmanship to be free from defects for a period of one year.

Guarantee shall not cover damage caused in whole or part by casualty, ordinary wear and tear, abuse, use for which material was not designed, faulty construction of the building, settlement of the building walls, failure of the other contractors to adhere to specifications, separation of the concrete slab, and excessive dryness or excessive moisture from humidity, spillage, leaks, migration through the slab or walls or any other source.

 

What does our warranty cover?

 

We cover the specific grade of material and workmanship for one year. We cover that the moisture content of your flooring is within industry standards at the time of installation. We warrant that work will be completed in a substantial and workmanlike manner, according to standard practices.

 

What is not covered by your warranty and why?

 

We do not warrant against cupping, buckling, or shrinking, as this is due to improper care or climate conditions beyond our control after installation. We do not warrant that the finish will not wear out, scratch, or dent. We do not warrant that the finish will not amber, yellow, or change color due to ultraviolet rays or lighting.

 

 

 

Environmental

Beckett Bros. has an unwavering commitment to environmental responsibility. Our clients, our business and our world are better served with environmentally friendly, sustainable products and processes.

One of our flooring products, Action, is an industry leader in clean, sustainable manufacturing. Action’s groundbreaking efforts and commitment to sustainability have driven forward the push for minimizing environmental impact from all aspects of the manufacturing process and Beckett Bros. is proud to be an exclusive partner and retailer for Oklahoma.

 

 

 

 

Proper Care

A Beckett Bros. polyurethane finished hardwood floor will provide lasting beauty and wear with the following recommended maintenance procedures:

Position a walk-off mat or rug at every outdoor entrance to catch damaging grit before it can accumulate on the floor.

Area rugs are recommended in front of kitchen sinks, at all pivot points and within high-traffic areas. Avoid using rugs with solid rubber or vinyl backings. The rugs must be made of a breathable material to prevent moisture entrapment.

Sweep floors regularly with either a soft janitorial brush or the floor attachment on a vacuum cleaner. Do not use a vacuum with a beater bar or bristles, which can scratch a floor’s finish. A hardwood floor swivel-head mop with terry cloth cover is ideal and highly recommended to eliminate finer particles of grit and dirt that can act like sandpaper on hardwood floors.

After sweeping loose dirt from a floor, use a wood floor mop kit or a towel dampened with a water-based cleaner to wipe the floor, and then dry the floor with a towel.

Never allow an excess amount of water to sit on the floor. Wipe spills immediately, then dry the floor with a towel.

Do not use products such as Pledge, Endust, Murphy’s Oil Soap, or acrylic waxes on the polyurethane finished floor. These products contain oil or silicone, which prevents floors from being cleaned and recoated.

Do not drag furniture across the floor. Use commercial grade felt or carpeted protectors on furniture legs to prevent scratches and dents.

Keep animal nails trimmed to minimize finish scratches on hardwood flooring.

Protect the floor from continuous direct sunlight. Use curtains and UV resistant film on large glass doors and windows.

Because the polyurethane finish on the floor will wear with time, we recommend professional cleaning and coating every 2-7 years, depending on traffic.